La Suite West - Hyde Park - London

Well-maintained and well-kept place, I loved attentive personnel.

The hotel was fairly clean with nice interior and nestled in a very very good building. The room I booked was compact and stylish with a good sized bed, extra milk, a cupboard. The location was peaceful and easy, close to an underground station. I didn't want to leave and would stay there again.

Its location in London was marvellous, just off the centre of London, Bayswater and Queensway and Bayswater Underground Station. The room with great interior.

It is centrally situated by underground.

This was my worst hotel experience. I stayed in a single room, which cost £155 for one night (no breakfast included - not that I would have ate the food!), so not exactly cheap. The room was tiny, literally a bed and door - there was a 30 year old portable tv with a bad picture and a trouser iron that I would not have put any of my clothes in close proximity of. The bathroom was very dated, chipped, cracked, rusty and genrally garish. As I say the most uncomfortable hotel experience I have ever had, I almost walked and im not a dramatic person. I would have killed for a travel lodge! At least they are clean, modern and bigger than a sleeper train room!

The location was ideal as a base for exploring London, very close to two tubes stations giving easy access to london

The hotel was not up to the standard expected for a 3* hotel, carpets throughout the hotel were dirty and stained, all areas of the hotel are in need of a full redecoration

We got exceptionally clean superior queen room with a bath as an upgrade, nice gesture. Coffee, temperature control and 2 windows were good.

the location was really the only decent thing about the hotel

the room was old and dirty. the bed was so uncomfortable. i could feel every spring through the mattress. the tv was tiny and only got about 4 channels. the staff wasn't very friendly or helpful. the room was expensive and didn't live up to how much it cost.

Very nice reception staff. The room was clean and the window opened so I could get some air.

The corridors were narrow and stuffy. But not a big deal

The great area that surrounds the hotel has loads of different culture restaurants which are great!

Squeaky floor boards, small bathrooms and small tv! Not much!

Clean and fantastic hotel with courteous staff and appetising food. Exceptionally comfortable bed in the superior king room, plus coffee, temperature control and a storage space. Incredible location with a subway station very close to the venue. Also, easy access to Elfin Oak.

The hotel is in a super location, really close to both tube stations , made getting around super easy. We loved our junior suite, it was fresh and spacious enough for us. Plus, the staff was always nice and helpful, they even swapped our room when we had issues with the first one. We enjoyed the vegan high tea too, it was one of the best we've had in london! An amazing stay!

One issue was the damp smell in the hotel, especially in the first room we had, it was kinda annoying. We could hear the train from our room sometimes, a bit distracting.

The first room we were assigned in the basement had a terrible smell. Thank goodness the hot water wasn't working and the shower kept on dripping throughout the night because we were given another room on the 2nd floor which was so much better. The only thing that I find unfair is that if we hadn't had those "mishaps", we would have had to spend our nights in a badly aired and terribly smelly room for the same price. I do think these rooms should be lowered in price or the clients informed that they would be hosted in a smelly basement room! A part from that the staff were wonderful and the second room too! I probably will come and stay with you again but I will ask not to be put in the basement!

The location makes it a perfect place to stay while exploring London. It's right around the corner from the Baywater tube station, there's several inexpensive places to eat, and there's also a pharmacy and Tescos.

The vstaff were very friendly especially on reception. The hotel is ideally situated near 2 tube stations fairly central. The size of the room is for London standards fairly spacious.

The breakfast was not too good.

Near by good location

The hotel was under renevation wich is required becouse very old furntures staff in it,